Shipping Policy
When your destination country is the U.S., you can choose between Standard Delivery
STANDARD DELIVERY:
10-30 business days
FREE SHIPPPING
FREE SHIPPING for most countries.
During peak seasons and promotional sales, delivery might take a little longer.
WHERE DOES MNMJ reborn doll shop DELIVER?
U.S.: We ship orders to all 50 U.S. states (and Washington D.C.) Monday – Friday, except public holidays.
Also shipping to Australia, European countries! For example: Canada, Japan, New Zealand, Germany, Italy, France, United Kingdom, Portugal, Spain, etc.
General Products Shipping
We will ship your order after your payment. It generally will be done between 0-48 hours. If you need a fast shipping way, please contact us.
PRE-SALE Products Shipping
We ship PRE-SALE product between 3-10 days. Because the reborn baby doll needs time to paint and root hair. We assure you that all waiting will be worthy.
Arrival time (estimated):
- United States / United Kingdom: 10-15 working days
- Australia / Canada / France / Germany / Hungary / Ireland / Italy / Mexico / Portugal / Purte Rico / Spain : 12-25 working days
- Brazil / Poland / Greece / Finland / Denmark / Netherland / Sweden / Swizerland: 22-40 working days
Shipping time is only estimated and not guaranteed. If you do not get an item after 30 days, please contact us to solve it.
Delivery to the remote area like Alaska, Hawaii, Puerto Rico, APO/ FPO only support Postal service, NO FASTER SHIPPING. If you Pay means you agree with the postal service. Thank you for understanding.
HOW CAN I TRACK MY ORDER?
Our delivery time starts from the moment an order is accepted and includes a 24-hour period where your items will be processed and dispatched on business days. Please note: this can take longer during promotional sales.
As soon as your order is packed we will send you a shipment confirmation email with the delivery information and a link to track your order online. Please note, that it can take some days before the tracking information is available.
You will also be able to track your order in your account.